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HP's Installation Portfolio Provideds Customers with Peace of Mind!
Effectively deploying new technology can be a frustrating task, especially if you do it only occasionally. Even for a seasoned IT resource, it can require considerable time, and then they may still make configuration mistakes that require even more time to troubleshoot and resolve.
HP’s variety of Installation, and Installation and Startup Services lets your customer avoid wasting time on ‘trial-and-error’ by providing an experienced, highly skilled HP professional to install, configure, and test their new solution. This service helps your customer deploy solutions more efficiently, provides proper implementation of required protocols, and gives access to advanced features that can help improve the performance, scalability, and reliability of their solution.
Here is the line up!
HP Installation Service: provides for the basic installation of HP branded servers, workstations, desktop systems, notebook PCs, thin clients, storage devices, and networking and software products, as well as HP-supported equipment and software from other vendors. This service also covers the installation of additional hardware components or software into your existing system or environment.
HP Installation and Startup Service: for HP BladeSystems and supported operating systems provides for the installation of an HP BladeSystem enclosure, c-Class ProLiant and Integrity server blades, storage blades, SAN switch blades, Virtual Connect modules (Ethernet and Fibre Channel), Ethernet network interconnects and Infiniband; also included is installation of one supported operating system type (Windows® or Linux) utilizing the DVD drive of the BladeSystem. This service also includes the installation and configuration of HP Service Essentials Remote Support Pack, which is a remote monitoring and analysis tool that provides continuous hardware event monitoring and automated notification designed to identify, diagnose, and prevent potentially critical problems during contract or warranty coverage hours.
HP Enhanced Network Installation and Startup: This version provides configuration and testing of BladeSystem Ethernet switch modules and HP Virtual Connect modules. This service is specifically designed to facilitate the proper implementation of network protocols and access to advanced features that can help improve the performance, scalability, and reliability of your customer’s data center network.
HP Installation and Startup for HP Virtual Connect Enterprise Manager(VCEM): This provides for the installation and configuration of Virtual Connect Enterprise Manager on one central management server (CMS). This service includes a pre-installation review to validate that the VCEM prerequisites have been met, installation and configuration of the VCEM software on the CMS, configuration of up to four unique Virtual Connect profile templates, the importation of two HP BladeSystem c-Class enclosures (Virtual Connect domains) into the VCEM management application, and creation of one Virtual Connect domain group. This service also includes an orientation session that demonstrates key features of VCEM.
Remember, when you offer your customers one of HP’s Installation Services, you are not only allowing their IT staff to stay focused on their core tasks and priorities, you are also helping them realize the proper ROI on their technology investment! So help your customer get off to a quick start by including one of HP’s installation services that are designed to provide the peace of mind that comes from knowing their solution has been installed in a professional manner by a highly skilled HP service delivery specialist.
For more information on other installation services that may be available, consult the HP Services page on the Avnet Advantage, the HP Partner Portal, or your Avnet account development manager.
HP Services FUN FACT: Including an installation service in all your solutions not only will add margin to your sale, but will lead to increased customer satisfaction by ensuring your customer avoids start up pitfalls.
